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Stop no-shows: send one-week reminders to support agents

Stop no-shows: send one-week reminders to support agents

Support agents lose students when reminders fail, causing no-shows. One-week reminders with meeting links ensure students get session info so support avoids rescheduling.

Stop no-shows: send one-week reminders to support agents

Overview

Support agents risk last-minute rescheduling when students miss reminders. This workflow delivers program-specific one-week emails with meeting links and class details, preventing scramble and producing noticeably fewer missed follow-ups so support can manage sessions smoothly.

Notable Features

  • Send scheduled one-week reminders
  • Include meeting links and details
  • Notify support on delivery issues

Stop no-shows: send one-week reminders to support agents