Stop missed unenrollments and duplicate outreach for ops

Operations coordinators miss unenrollment markers on applicant records, leading to redundant outreach and frustrated applicants. It enrolls updated contacts into post-call flows so coordinators avoid manual follow-ups.

Overview

Operations coordinators risk duplicate outreach and unhappy applicants when unenrollment flags are missed. This workflow ensures updated applicant records are routed into the correct post-call flows and enforces unenrollment rules, eliminating manual handoffs. The result is cleaner handoffs and zero missed follow-ups.

Notable Features

Enroll updated contacts into flows
Filter changes by eligibility criteria
Notify operations coordinators of updates