Stop missed survey feedback for support agents now

Support agents miss survey webhooks tied to bookings, letting negative feedback go untriaged and risking churn. Link responses to bookings and route alerts so issues get resolved quickly.

Overview

Support agents miss survey feedback tied to bookings, letting critical issues go unresolved and increasing churn risk. This workflow links every survey to its booking, creates tickets for flagged responses, and notifies agents so negative feedback is addressed before it escalates.

Notable Features

Link survey responses to bookings
Route alerts for negative feedback
Create follow-up tickets for agents