Stop missed PM submissions for service operations coordinators

Operations coordinators miss field PM forms from technicians, causing triage delays and equipment downtime risk. Form details and photos go to the service inbox so technicians begin triage quickly.

Overview

Field PM reports sitting in inboxes create repair backlogs and increase equipment downtime risk. This workflow delivers form details and photos to the service inbox and turns issues into assigned tasks so technicians begin triage quickly; teams report faster triage and fewer missed follow-ups.

Notable Features

Deliver PM photos to inbox
Alert service coordinators on issues
Create follow-up task for technicians