Stop missed follow-ups for claims coordinators

Claims coordinators miss follow-ups on denied claims, risking lapsed cases and client escalation. It creates and assigns follow-up tasks so coordinators notify clients and prevent case lapse.

Overview

Unresolved unfair denials let cases lapse and damage client trust. This workflow ensures every flagged denial spawns re-inspection, client notification, and scope-follow-up tasks so claims coordinators act before cases lapse. Claims teams report faster handoffs and far fewer missed follow-ups.

Notable Features

Create re-inspection tasks on flag
Assign tasks to claims coordinators
Notify clients and project managers