Stop missed delivery updates for fulfillment coordinators now

Fulfillment coordinators miss courier emails, leaving customers unaware of delivery windows and adding support inquiries. Forwarding ensures customers get courier notices and cuts delivery questions.

Overview

Fulfillment coordinators lose visibility when courier notices sit in shared inboxes, creating delivery confusion and extra support load. Forwarding courier messages to the matching order contact keeps customers informed, eliminates missed updates, and reduces inbound delivery questions.

Notable Features

Forward courier emails to customers
Extract tracking numbers from messages
Match orders by tracking and email