Stop fraudulent shipments with instant customer ID requests
Stop fraudulent shipments with instant customer ID requests
Operations coordinators risk shipping fraudulent orders when high-risk purchases lack fast ID verification, exposing the business to chargebacks. It requests ID and routes documents to fraud review.
Overview
Unverified high-risk orders lead to chargebacks and wasted fulfillment effort. This workflow requests IDs from customers and routes documents straight to fraud review and fulfillment, preventing fraudulent shipments and reducing missed follow-ups.
Notable Features
- Send ID request emails instantly
- Route documents to fraud review
- Place high-risk orders on hold