Stop duplicate quote reminders for operations staff

Operations coordinators lose booking enquiry status, triggering duplicate quote reminders and annoying prospects. It flags stale enquiries as timed out after a configurable wait, stopping redundant outreach.

Overview

Operations staff waste time and irritate prospects when enquiries go stale and duplicate reminders fire. This workflow enforces a configurable follow-up window and marks stale enquiries TIMED OUT, eliminating redundant outreach and delivering cleaner enquiry tracking and faster handoffs.

Notable Features

Mark stale enquiries as timed out
Stop redundant quote reminders
Set configurable follow-up window