Stop duplicate deal epics from reaching operations owners

Operations owners miss deployment issues referencing deal epics, causing duplicates. Internal alerts notify the ops owner so they can investigate and resolve duplicates before releases.

Overview

Duplicate or conflicting deal epics can derail releases and create investigation loops for operations owners. This workflow routes any deployment issue that references a CRM epic to the assigned ops owner, enabling immediate triage and preventing conflicts from impacting releases. Operations teams report faster triage and zero missed follow-ups.

Notable Features

Notify assigned ops owner instantly
Link new issues to CRM epic
Flag duplicates for quick triage