Stop double-bookings: cancel webhooked appts and add notes
Stop double-bookings: cancel webhooked appts and add notes
Operations coordinators miss external cancellations, causing double-bookings. Webhook updates mark appointments canceled with reasons, ensuring schedules stay accurate so staff can reassign slots.
Overview
Unrecorded cancellations lead to double-bookings and wasted staff effort. This workflow routes cancellation webhooks into your scheduler and master sheet, marking appointments canceled and adding reasons so operations have accurate schedules and can reassign slots without surprise.
Notable Features
- Mark appointments canceled with reasons
- Add cancellation notes to records
- Alert operations coordinators and admins