Start warranty follow-up process for expiring service jobs

Your completed service jobs near two-year warranty expiration lack consistent follow-up, causing delayed renewals and customer outreach. It starts a warranty follow-up case so you contact customers before lapse.

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Overview

Warranties that lapse without follow-up create unexpected callbacks and lost renewal opportunities; this flow converts completed jobs near two-year expiry into tracked warranty cases automatically. Program coordinators receive assigned tasks with customer and location context, so outreach happens ahead of the warranty lapse.