Staffing support ops: surface urgent Live Assist emails to agents

Support agents in staffing miss Live Assist emails, letting urgent candidate questions go unanswered and risking placements. This posts inquiries to the private support channel so agents act faster.

Overview

Support ops in staffing risk lost placements when Live Assist messages get buried in inboxes. This workflow routes those inquiries into the private support channel so agents see and act on urgent candidate issues, reducing response delays and preventing missed follow-ups.

Notable Features

Post Live Assist emails to channel
Flag urgent inquiries for support agents
Build searchable candidate conversation history