Set user subscription status from inbound webhook events
Set user subscription status from inbound webhook events
User profiles miss subscription updates from external events, leaving agents without billing or feature context. Agents see correct subscription status before the next support touch.
Overview
External subscription events often leave agent queues missing billing and feature context, which increases resolution time and customer friction. This flow writes subscription state into the user record in seconds so agents and success reps have correct context before outreach or escalation.