Set task due 18 hours after new hold
Set task due 18 hours after new hold
Your hold tasks lack a follow-up date, so your project team can't prioritize remediation and tasks sit idle. This creates a predictable due date 18 hours later so work proceeds ahead of SLA.
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Zap details:
Overview
When hold items arrive without a scheduled follow-up, remediation gets delayed and work stalls; this flow assigns a consistent due date 18 hours after the hold is issued so program coordinators know exactly when to act. That removes manual scheduling and ensures work is addressed ahead of SLA deadlines.