Set staged follow-up flags on new incoming records
Set staged follow-up flags on new incoming records
Your incoming message records lack response tracking, causing missed escalations and unclear prioritization. This adds timed follow-up flags so coordinators see escalation status within minutes.
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Overview
Unseen, time-sensitive message threads create hidden escalations and slow responses. This flow writes staged follow-up flags to new message records so coordinators immediately see escalation state and act within minutes.