Set on-hold order and add admin note for bank payment holds
Set on-hold order and add admin note for bank payment holds
Your ecommerce orders lack settlement flags when bank payments require manual review, risking accidental fulfillment and chargebacks. Prevents premature fulfillment and gives clear context same day.
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Overview
When bank-based payments sit in processing or require action, fulfillment can accidentally ship items that later need cancelling. This flow places the matching order on hold and posts a clear admin note so finance and fulfillment teams have settlement context same day.