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Set customer review send dates for support reps before follow-up

Set customer review send dates for support reps before follow-up

Your scheduled review request dates sit unchanged when records are edited, causing missed feedback and gaps in CSAT tracking. Ensure reps have updated send dates so review outreach runs before the next workday.

Set customer review send dates for support reps before follow-up

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Set customer review send dates for support reps before follow-up