Set contact on-hours status and routing for campaigns
Set contact on-hours status and routing for campaigns
Your contact opt-in timestamps lack local context, causing outreach to arrive when no one can respond. Label contacts as On/Off Hours so campaign managers can schedule sends and route replies same day.
Overview
Opt-in timestamps without timezone context often cause outreach to be sent when no one is available to respond. This flow tags contacts as On or Off Hours so campaign managers and support can schedule sends and route replies during live coverage, improving same-day engagement.