Service owners: never miss reviews without job numbers
Service owners: never miss reviews without job numbers
Service owners miss reviews without job numbers, leaving feedback unlinked and delaying customer follow-up. Alerts flag missing-job reviews so owners can attach feedback to the right job and respond.
Overview
Unlinked reviews leave feedback disconnected and delay customer follow-up, which can harm reputation for a small consumer services business. This workflow routes missing-job reviews to an owner or admin, creates a clear "needs match" record, and ensures feedback gets attached so owners can respond faster and avoid missed follow-ups.
Notable Features
- Alert admins when job number missing
- Flag feedback for manual matching
- Create placeholder record for follow-up