Senior operations manager: deliver milestone NPS to students and parents
Senior operations manager: deliver milestone NPS to students and parents
Senior operations managers miss student milestone flags, creating satisfaction blind spots. This workflow emails milestone NPS to students and parents so ops collects timely feedback.
Overview
Missed milestone surveys leave e-learning programs guessing about student experience and stall course improvements. This workflow delivers milestone NPS invites to students and parents and feeds responses into operations, so customer ops has a steady, reliable stream of feedback and zero missed survey triggers.
Notable Features
- Send NPS invites at milestone
- Choose student or parent contact
- Log survey invites and responses