Send weekend application SMS and schedule Monday follow-up
Send weekend application SMS and schedule Monday follow-up
Weekend applications arrive unacknowledged, leaving coordinators without outreach context. Send instant SMS receipts and schedule Monday 9am callbacks so coordinators can call the same day.
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Overview
Weekend submissions frequently sit unacknowledged and leave coordinators scrambling for context. This flow sends instant SMS receipts and schedules a Monday 9am follow-up so coordinators can complete callbacks the same day and keep outreach SLAs on track.