Send weekend alert SMS for inbound incident emails

You get incident emails on weekends with no live triage channel, leaving critical issues unaddressed. The workflow sends SMS alerts to on-call engineers so issues are acknowledged same day.

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Overview

Weekend incident emails often sit unread and delay triage, increasing escalation risk. This workflow converts those inbound messages into immediate SMS alerts to on-call engineers, ensuring acknowledgment and triage within minutes and before the next business day.