Send warranty email after install completion to customer

Your post-install customers miss warranty details, increasing support tickets. Send the warranty email 48 hours after install so customers have coverage clarity and reps have a logged touchpoint.

Overview

Install completion is the ideal moment to confirm warranty coverage—missed outreach creates repeat support work and frustrated homeowners. This flow sends the warranty email within 48 hours and routes replies to the responsible rep, delivering coverage clarity and a documented touchpoint for your service team.