Send waive request alerts to collections for review
Send waive request alerts to collections for review
You log waiver requests in a sheet; unnotified rows stall collections and delay fee reversals. Reviewers get full request context so decisions happen within hours and approvals complete same day.
Overview
Spreadsheet waiver requests often sit unreviewed, creating manual follow-ups and delaying fee reversals your collections team needs to clear. This workflow routes each request to your collections channel with full context and stamps the sheet with the alert timestamp so reviewers can act within hours and approvals finish same day.