Send waitlist confirmation email when patient card moves
Send waitlist confirmation email when patient card moves
When patient request cards hit your adult waitlist, intake can't confirm placement and follow-ups slow. You send an immediate confirmation email and log the entry so patients are informed same day.
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Overview
Turn every card move into reliable patient communication so intake coordinators stop chasing confirmations manually. Patients get a clear waitlist message and your spreadsheet is updated, meaning follow-up is visible and actionable the same day.