Send VIP welcome reminders and confirm delivery with ops

VIP recurring bookings miss the handoff, so crews skip welcome gifts and follow-up calls. Get timely ops alerts and reminders so gifts are prepared and delivery is confirmed before service end.

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Overview

VIP recurring bookings need a reliable handoff to protect first impressions; this flow alerts operations and provides an interactive confirmation card so crews prepare welcome gifts. That means delivery is verified and gift handoffs occur before the service ends, reducing missed touches.