Send urgent after-hours issue SMS to on-call team

Your issue tracker creates tickets overnight, leaving critical problems untriaged. The workflow sends SMS to the on-call engineer so incidents are acknowledged within minutes.

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Overview

When tickets arrive outside business hours, critical incidents can sit untriaged and on-call engineers lack immediate context. This workflow sends concise SMS alerts so incidents are acknowledged and triaged within minutes, reducing response delays and the risk of SLA breaches.