Send urgent advisor issue alerts to operations channel
Send urgent advisor issue alerts to operations channel
Your advisor-reported issues in the tracker can go unread, leaving tickets untriaged and engineers without necessary context. Get them posted to your operations channel so triage happens faster and assignments are made same day.
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Overview
Advisor-reported tickets that sit unread slow response and obscure priorities. This flow pushes qualifying issues straight into your operations channel so program coordinators and engineering leads see them within minutes and can triage and assign same day.