Send unsuspend ping to portal when a sub is reactivated
Send unsuspend ping to portal when a sub is reactivated
You miss rapid account restoration when reactivated subscriptions don't trigger downstream unsuspends. This restores access automatically so users regain service within minutes.
Workflow preview:
Zap details:
Overview
Manual unsuspend requests create tickets and slow access restoration for customers. This flow triggers a portal unsuspend as soon as a subscription reactivates, restoring service within minutes and reducing follow-up work for platform engineers.