Send trial billing message to members on full discount

Your trial members with 100% coupons contact support after seeing $0 charges or unclear billing dates. Send a clear billing note so members understand charges and support sees fewer tickets same day.

Overview

When members with full-discount trials see confusing $0 or date-only charges, support gets flooded and onboarding momentum stalls. This flow sends a clear billing note to qualifying trial members so membership managers and support deflect tickets and resolve confusion the same day.