Send transfer cancellation emails and clear booking rows
Send transfer cancellation emails and clear booking rows
Your transfer rows show cancellations but customers and operators aren't notified, causing duplicate dispatches. You get emails and cleared rows so coordinators avoid duplicate runs same day.
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Overview
When cancellations go unnoticed your team can still dispatch resources and customers expect confirmation. This workflow emails the customer and internal coordinators, then clears and timestamps the booking so records reflect status the same day.