Send tour reminder SMS and tag guest records
Send tour reminder SMS and tag guest records
Your private-tour emails miss details, so venue staff lack parking and greeting context. It sends an SMS reminder and tags contacts so coordinators have arrival details same day.
Overview
Missed arrival details cause last-minute scrambles for your on-site team and a disjointed guest experience. This flow extracts booking emails, texts a friendly reminder, and tags the contact so coordinators have arrival context and follow-up ready the same day.