Send ticket emails to assigned operations response team

When a ticket's owner changes, your on-call team misses context for triage. The result is that assigned responders receive contextual ticket emails and can triage or escalate issues same day.

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Overview

Ticket reassignments often leave responders without context, delaying fixes and increasing rework. This flow delivers a contextual, actionable email to the newly assigned responder and raises a follow-up board item on failures so issues are triaged the same day.