Send three-day follow-up to customers after install emails

You send installation instructions but don't know which customers still need help after delivery. The follow-up secures install confirmation and reduces repeat tickets within three days.

Overview

When installation instructions are sent without a confirmation loop, engineers and support waste time chasing every issue. This flow sends a three-day threaded follow-up and surfaces unresolved installs, letting support and IT close tickets faster and reduce repeat contact within days.