Send thank-you and review request to promoters via email
Send thank-you and review request to promoters via email
Your NPS promoter responses sit without follow-up, leaving advocacy unconverted and review chances missed. It sends a tailored thank-you with a review link so you capture verified reviews same day.
Workflow preview:
Zap details:
Overview
High NPS responses are time-sensitive advocacy: if you don't act fast, review opportunities cool down and marketing loses verified social proof. This flow converts promoter responses into same-day review invitations and logs sends for ops, reducing manual follow-up and getting more validated reviews ahead of product campaigns.