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Send tenant and tech emails from new ticket

Maintenance tickets can move stages without tenant or technician notice, leaving jobs unassigned and unscheduled. The workflow sends tenant and tech emails so work is scheduled and started same day.

Send tenant and tech emails from new ticket

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Overview

When tickets advance without notifications, jobs sit unassigned and tenants wait. This workflow automatically emails the tenant and the assigned technician with job details and timing, ensuring work is scheduled and started same day.

Send tenant and tech emails from new ticket