Send team alert when new support email arrives

When inbound service emails land in a shared mailbox, you miss incident context and manual checks delay triage. You receive concise team alerts and a forwarded copy so issues are triaged same day.

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Overview

When shared support mailboxes bury requests, on-call staff waste time hunting threads and triage slows. This flow broadcasts concise channel alerts and forwards a copy to your helpdesk so incidents are visible and routed for action the same day.