Send team alert into thread for on-call responders
Send team alert into thread for on-call responders
You miss escalation mentions in busy engineering channels, leaving threads untriaged. It routes those messages as thread alerts to on-call responders so issues are triaged within minutes.
Overview
When escalation mentions get lost in busy engineering channels, response time and context suffer. This flow surfaces those messages into the originating thread and notifies the configured responder group, enabling issues to be triaged within minutes.