Send team alert for patient email notifications in channel
Send team alert for patient email notifications in channel
Your patient email notices post as bot messages in a busy channel, so coordinators miss priority. It surfaces the notice to the right group for immediate assignment and same-day follow-up.
Overview
When patient-facing notifications land as silent bot posts, coordinators lose priority and response windows slip. This flow converts those posts into visible team pings so program coordinators can assign work and deliver same-day follow-up.