Send targeted loyalty texts based on customer points
Send targeted loyalty texts based on customer points
Your loyalty point updates often don't trigger the right offer, leaving members unaware and reducing redemptions. The workflow sends tiered SMS so members see relevant offers and redeem rewards the same day.
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Overview
When loyalty points change, delayed outreach lets offers sit unused and revenue slip. Automate tiered SMS sends so members get the right reward message within minutes of a points update. That produces same-day engagement and higher, faster redemptions without manual work.