Send targeted document requests to applicants by SMS

When applicant statuses miss income or bank documents, your coordinators must chase applicants manually and face delays. You get documents faster so applicants move forward same day.

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Overview

Manual document chasing slows enrollments and ties up your coordinators; this flow sends tailored SMS requests the moment an applicant hits a missing-doc status. Program coordinators get documents sooner and applicants can progress the same day.