Send tagged support ticket alerts into team chat

When a support note mentions a colleague, your inbound reps miss timely context and lead handoffs suffer. Get an immediate team chat alert so reps can follow up same day and preserve momentum.

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Overview

Support notes that tag a colleague often hide buyer intent or urgent account questions; letting them sit unshared delays outreach and weakens conversions. This flow surfaces those mentions into your team chat so reps get context and can follow up the same day.