Send support email for flagged team chat messages

Flagged team chat messages often miss context, leaving requests untriaged and agents to recreate conversations. It sends message context to your support inbox so issues are triaged same day.

Overview

When support requests are only noted in chat, agents retype conversations and triage is delayed. This flow captures the full message, cleans formatting, and routes it to your support inbox so team members can triage and respond the same day.