Send support email for flagged channel posts for triage
Send support email for flagged channel posts for triage
You miss support mentions in busy channels, leaving requests untracked and context unavailable. It sends full message details to your support inbox for same-day triage.
Overview
When support mentions get buried in busy channels, response time and context suffer. This flow captures flagged messages and delivers full details to your support inbox so issues are visible and actionable within minutes for same-day triage.