Send structured non-motor claim notices to internal handlers
Send structured non-motor claim notices to internal handlers
Inbound claim emails are unstructured or encoded poorly, delaying non-motor triage. The flow reformats content into a corrected HTML summary and routes it to handlers, making cases review-ready same day.
Overview
Incoming claim emails frequently arrive with messy content or encoding errors, which slows triage and risks misinterpretation. This workflow standardizes subjects and bodies into corrected HTML summaries and delivers them to handlers within minutes, so cases are review-ready the same day.