Send spreadsheet review ratings to ERP rating field

You log customer review ratings in a spreadsheet, but not syncing them leaves support without sentiment for urgent accounts. It pushes ratings to the ERP so agents get context same day.

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Overview

Stop leaving fresh review sentiment trapped in a spreadsheet — forward every qualifying rating into the ERP so support has account-level context. This removes manual copy‑paste and delivers updated sentiment to agents the same day they triage.