Send spreadsheet review ratings to ERP rating field

You log customer review ratings in a spreadsheet, but not syncing them leaves support without sentiment for urgent accounts. It pushes ratings to the ERP so agents get context same day.

Overview

Stop leaving fresh review sentiment trapped in a spreadsheet — forward every qualifying rating into the ERP so support has account-level context. This removes manual copy‑paste and delivers updated sentiment to agents the same day they triage.