Send solved ticket alerts to support channel and log

Your solved support tickets lack a single searchable record, which slows SLA audits and postmortems. It alerts the team and logs each ticket so managers can review issues same day.

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Overview

Solved tickets often disappear from team view, which slows audits and can mask recurring issues. This flow broadcasts solved cases to your support channel and writes a searchable row so managers get immediate visibility and can complete reviews the same day.