Send SMS estimator reply notifications from incoming email
Send SMS estimator reply notifications from incoming email
Unparsed customer reply emails in your inbox cause estimators to miss appointment updates. Deliver reply context to the assigned estimator by SMS so jobs can be confirmed or rescheduled the same day.
Overview
Customer replies often sit in email threads while estimators lack the context to act—costing time and missed appointments. This flow extracts the reply, finds the related job, and texts the assigned estimator so confirmations or reschedules happen within minutes.