Send SMS alerts for probate requests from channel

Your probate intake posts in a busy team channel are easy to miss, leaving requests unacknowledged. This routes those messages to coordinators via SMS so requests are acknowledged same day.

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Overview

When probate intake posts pile up in a busy team channel they get missed and follow-up stalls. This routes qualifying messages into mobile SMS alerts for program coordinators so intake is acknowledged same day and follow-up starts immediately.