Send short feedback email prompts from channel reactions
Send short feedback email prompts from channel reactions
You miss user context when channel reactions mark feedback threads without a follow-up. Send short, personal email prompts to solicit replies and capture feedback within 24 hours.
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Overview
When in-channel reactions flag user feedback, you need quick follow-up to learn why. This flow turns that signal into a short, personal email and logs the sent copy back to the thread so product managers see replies within a day.